Who is responsible
Turbotrolleynebul SAS, SIREN 914 632 705, 18 rue des Capucins, 69001 Lyon, France, is responsible for personal data processed for this website and its editorial correspondence. Contact [email protected] for privacy questions or requests.
Browsing the website
Serving a website necessarily involves network information such as your IP address, request time, requested file and browser-provided headers. Hosting infrastructure may process technical logs for delivery, troubleshooting and security. These purposes rely on our legitimate interests in operating and protecting the site, subject to applicable law.
The website’s own code does not install analytics, advertising pixels, fingerprinting scripts or third-party embeds. Images and scripts are requested from the site itself. Following an external reference opens another provider’s website, whose own privacy practices apply.
Preparing a route brief
Text entered into the contact tool is used in browser memory to create a preview. The tool has no submission endpoint and does not send your entries to us. It does not intentionally store drafts in cookies or localStorage. Browser autofill, session restoration and device software may retain information independently of this site.
Copy text writes the prepared message to your clipboard after your action and subject to browser permission. Download message creates a text file on your device. You control these copies and should protect or remove them as appropriate. Neither action sends an email.
Email correspondence
If you choose to email us, we receive your email address, message and any details you include. We use them to review your question, respond where appropriate, handle corrections and manage the correspondence. The legal basis is our legitimate interest in responding to communications, or steps requested before a contract where that applies. Legal obligations may provide a separate basis for certain records.
Authorized personnel and service providers supporting hosting or email may process information as needed for those functions. We do not sell correspondence or use it for unsolicited marketing. Do not send secrets, unnecessary personal data or material you are not authorized to disclose.
Storage, retention and transfers
We retain correspondence only for as long as needed to handle its subject, resolve follow-up matters and meet applicable legal obligations. Technical records should be limited to operational and security needs. Information may be preserved longer when required for a legal claim or statutory duty.
Where a service provider processes personal data outside the European Economic Area, applicable transfer requirements must be met, including appropriate safeguards where required. Contact us for information relevant to your correspondence. No specific storage location should be inferred from the registered-office address.
Your choices and rights
Depending on applicable law, you may request access, correction, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. Where consent is used, you may withdraw it without affecting earlier lawful processing. We may need proportionate information to verify a request.
You may complain to the French data protection authority, CNIL, or another competent supervisory authority. Browser-storage controls are described on the Cookies page.
Updates
This notice describes the website’s current functionality. Material changes to collection or processing should be reflected here before they take effect.